Shipping policy
Shipping Policy
At Ansh Fashion Chikankari, we make every effort to process and deliver your order safely and on time. Please read the following shipping terms before placing your order.
1. Order Processing
Once your order is successfully placed and payment is confirmed, we begin processing it for dispatch.
Orders are generally processed within 2–5 working days.
Processing time may be slightly longer during:
-
Sale periods
-
Festivals
-
New collection launches
-
High-volume order periods
-
Unforeseen circumstances
Once your order has been dispatched, you will receive the available shipping/tracking details on your registered contact information.
2. Delivery Time
After dispatch, the estimated delivery time may vary depending on your location and courier service.
Generally, orders may take approximately 4–8 working days to reach the customer after dispatch.
Remote or non-serviceable locations may require additional delivery time.
Please note that delivery timelines are estimates and may be affected by circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before the order is confirmed.
Shipping charges may vary depending on:
-
Delivery location
-
Order value
-
Shipping method
-
Promotional offers
Any applicable Express Delivery charges will be clearly displayed before payment.
4. Express Delivery
Express Delivery may be available for selected locations and products.
Express delivery timelines are subject to courier availability and serviceability.
Please note that Express Delivery charges are non-refundable in case of a return, as mentioned in our Return Policy.
5. Order Tracking
Once your order is shipped, tracking details may be shared with you through your registered phone number or email address.
You can use the tracking information provided by us or the courier partner to monitor your shipment.
Tracking information may take some time to become active after dispatch.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
-
Full name
-
House/Flat number
-
Street/Area
-
City
-
State
-
PIN code
-
Correct mobile number
Ansh Fashion Chikankari will not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete address information provided by the customer.
7. Delayed Delivery
Although we try our best to deliver orders within the estimated timeline, delays may occur due to:
-
Courier service issues
-
Weather conditions
-
Public holidays
-
Festivals
-
Natural disasters
-
Transportation disruptions
-
Incorrect address or contact information
-
Remote location
-
Other circumstances beyond our reasonable control
Such delays will not automatically qualify for cancellation or refund.
8. Failed Delivery / Returned Shipment
If a shipment cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept the parcel, or repeated unsuccessful delivery attempts, the shipment may be returned to us by the courier partner.
If the customer requests the order to be shipped again, additional shipping charges may apply.
9. Damaged Package
If the outer package appears open, torn, severely damaged, or tampered with at the time of delivery, we recommend refusing the delivery and contacting our support team immediately.
For an incomplete, incorrect, or damaged product, a clear unboxing video may be required for verification.
10. International Shipping
International orders are subject to availability and serviceability.
Returns and exchanges are not applicable to international orders.
Customers are advised to contact us for sizing assistance before placing an international order.
Any applicable customs duties, import taxes, or other charges imposed by the destination country may be the responsibility of the customer.
11. Shipping Partners
We may use third-party courier and logistics companies to deliver your orders.
Once the parcel has been handed over to the courier partner, delivery is subject to the courier company's operational procedures and serviceability.
12. Contact Us
For any shipping or delivery-related questions, please contact us:
Ansh Fashion Chikankari
Email: anshfshn@gmail.com
Phone: +91 9793427316
We will be happy to assist you with your order and delivery-related concerns.