Refund & Exchange Policy

Exchange & Return Policy

At Ansh Fashion Chikankari, we want you to be completely happy with your purchase. If you need a different size or wish to return an eligible product, please review the following policy.

Exchange Policy

We accept exchanges only when the product meets all of the following conditions:

  • The product must be unworn, unused, unwashed, unaltered, and undamaged.

  • Original tags must be attached and intact.

  • The exchange request must be raised within 10 days from the date of delivery.

  • Exchanges are available for a different size, subject to availability.

Please Note

  • Sale items are not eligible for return or exchange.

  • Jewellery and accessories cannot be returned or exchanged.

  • All jewellery and accessories are considered final sale.

Return Policy

A product can be returned provided that:

  • It is unworn, unused, unwashed, unaltered, and undamaged.

  • All original tags are intact.

  • The return request is submitted within 10 days from the date of delivery.

Refund Information

  • Approved refunds will be issued through Bank Transfer.

  • Refund processing may take up to 15 working days after the return is approved.

  • For orders placed with Express Delivery, the express delivery fee will not be refunded.

  • For Cash on Delivery (COD) orders, COD charges will not be refunded.

Damaged, Defective or Incorrect Products

  • If the outer package appears torn or damaged at the time of delivery, customers are advised to refuse the delivery and contact our support team immediately.

  • In case of a missing, incomplete, or incorrect product, a clear unboxing video is required for verification.

  • For defective products, customers must provide clear photos or videos showing the issue.

Return / Exchange Process

To initiate a return or exchange, please contact our support team through the designated return/exchange request process.

Once the product is received, it will go through a quality inspection. The return or exchange will be processed only after the product passes the quality check.

If a reverse pickup is not available in your location, the customer may be required to ship the product to:

Ansh Fashion Chikankari
Contact: +91 9793427316

Shipping instructions will be provided by our support team when required.

Additional Conditions

  • Each product is eligible for return or exchange only once.

  • Products that do not meet the return/exchange conditions may be rejected after quality inspection.

  • Please ensure that the product is securely packed before handing it over for return.

Cancellation Policy

Orders can be cancelled within 24 hours of placing the order.

Once the 24-hour cancellation period has passed, cancellation requests will not be accepted.

Order Modification

If you need to update your:

  • Size

  • Delivery address

  • Phone number

  • Other order details

Please contact us as soon as possible.

Email: anshfshn@gmail.com

Subject: Order Number + Revised Information

Order modifications can only be made before the order has been shipped.

International Orders

Currently, returns and exchanges are not available for international orders.

For assistance with sizing, customers are requested to contact us before placing an international order.

Need Assistance?

For any questions regarding your order, return, exchange, cancellation, or sizing, please contact:

Ansh Fashion Chikankari
Email: anshfshn@gmail.com
Phone: +91 9793427316

We are always happy to assist you.